For the tenant

Direct Debit

Register for direct debit to conveniently automate your rent payments.

E-invoice

Choose e-invoice to receive your rent notices directly in your online bank and contribute to a paperless environment.

Moving In

Everything you need to know before moving in – practical information and tips to make your first days in your new home smooth.

Moving Out

Follow our moving-out tips and checklist to ensure a seamless departure from your home.

Fiber Connection

Explore our fiber connection options

Digital TV

Information about available digital TV packages and how to set up your TV service.

Fault Reporting

Easily report any issues online if something in your home or shared areas needs to be fixed.

Contact Us

You can reach our customer service on weekdays between 08:00 and 16:00.

0370 – 33 24 00

For urgent issues such as power outages, water leaks, sewer blockages, or heating failures – during evenings and weekends:

036-137 116

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