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Information
You can reach our customer service on weekdays between 08:00 and 16:00.
0370 – 33 24 00
For urgent issues such as power outages, water leaks, sewer blockages, or heating failures – during evenings and weekends:
036-137 116
Information about personal data under GDPR is available further down the page.
Information About Personal Data Under GDPR
When you submit your application, we register your personal data to process your case. If you receive a housing offer, we may need to supplement your information by collecting details from agencies such as the Swedish Tax Agency, the Enforcement Authority, your employer, or previous landlords.
If your application is not renewed within six months, we will delete your data.
Would you like to know what information we have about you or how it is being used? Contact us in writing for more information.