Noticed something that needs to be fixed? Submit your fault report here, and we’ll assist you quickly and efficiently.
For urgent issues, such as water leaks, call our emergency line directly at: 036-137 116.
You can reach our customer service on weekdays between 08:00 and 16:00.
0370 – 33 24 00
For urgent issues such as power outages, water leaks, sewer blockages, or heating failures – during evenings and weekends:
036-137 116
